Fynocrat Grievance Portal - Addressing Your Concerns Promptly

Clients can seek clarification to their query and are further entitled to make a complaint in writing, orally or telephonically. An email may be sent at grievance@fynocrat.com
Alternatively, the Investor may call on +91 120 4458575
A letter may also be written with their query/complaint and posted at the below mentioned address: Office No. 910, 9th Floor, Tower A, Ithum Tower, Sec 62, Noida, Delhi(NCR) 201301
The client can expect a reply within 21 days of approaching the Research Analyst.
In case client is not satisfied with our response they can lodge grievance with SEBI at http://scores.gov.in or may also write to the office of SEBI.
Details of Compliance Officer:
- Name: Mr. Saurabh Goel
- Contact No.: +91 120 4458575
- Email: compliance@fynocrat.com

Grievance Escalation Matrix

Details of Designation	Contact Person Name	Address	Contact No.	Email ID	Working Hours
Customer Care	Himanshu Nirala	Office No. 910, 9th Floor, Tower A, Ithum Tower, Sec 62, Noida, Delhi(NCR) 201301	+91 8130843131	connect@fynocrat.com	Mon - Fri 10:00 - 17:00
Head of Customer Care	Saurabh Goel	Office No. 910, 9th Floor, Tower A, Ithum Tower, Sec 62, Noida, Delhi(NCR) 201301	+91 1204458575	connect@fynocrat.com	Mon - Fri 10:00 - 17:00
Compliance Officer	Saurabh Goel	Office No. 910, 9th Floor, Tower A, Ithum Tower, Sec 62, Noida, Delhi(NCR) 201301	+91 1204458575	compliance@fynocrat.com	Mon - Fri 10:00 - 17:00
CEO	Gaurav Goel	Office No. 910, 9th Floor, Tower A, Ithum Tower, Sec 62, Noida, Delhi(NCR) 201301	+91 1204458575	connect@fynocrat.com	Mon - Fri 10:00 - 17:00
Principal Officer	Gaurav Goel	Office No. 910, 9th Floor, Tower A, Ithum Tower, Sec 62, Noida, Delhi(NCR) 201301	+91 1204458575	connect@fynocrat.com	Mon - Fri 10:00 - 17:00

Escalation Process

This process ensures that your concerns are escalated to the appropriate personnel at every stage, guaranteeing a fair and prompt resolution.

Steps →

Step-1

🎧 Initial Contact:

Start by reaching out to our Customer Care team. They are equipped to assist with most issues and will strive to resolve your concern at the earliest.

Step-2

🎧 Escalation to Head of Customer Care:

If your concern remains unresolved, escalate the issue to the Head of Customer Care. They will ensure a thorough review and take appropriate action.

Step-3

⚖️ Escalation to Compliance Officer:

If you are still unsatisfied with the resolution, you can escalate the matter to our Compliance Officer for an independent assessment and further action.

Step-4

📜 Escalation to Principal Officer:

In cases where the issue remains unresolved despite all prior steps, you can escalate it to the Principal Officer.

Step-5

🏆 Final Escalation to CEO:

For unresolved issues that require higher attention, you may escalate your concern to our Chief Executive Officer (CEO), who will personally review and address the matter.

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SEBI Registered Research Analyst Details

Registered Name: Fynocrat Technologies Private Limited
CIN No.: U72900UP2022PTC164214
GST No.: 09AAFCF0553R2Z4
Reg Address: K-286, Site V Kasna Industrial Area Greater Noida Noida Gautam Buddha Nagar Up -201306
Type of Registration: Non-Individual
Registration No.: INH000011918
BSE Enlistment No.: 5759
View Registration Certificate
Valid Till: Mar 14, 2028
Compliance Officer: Mr. Saurabh Goel | compliance@fynocrat.com | +91 120 4458575
Grievance Officer: Mr. Saurabh Goel | grievance@fynocrat.com | +91 120 4458575
Principal Officer: Mr. Gaurav Goel | connect@fynocrat.com | +91 120 4458575

Principal Place of Business:

Office No. 910, 9th Floor, Tower A,
Ithum Tower, Sec 62, Noida, Delhi(NCR) 201301
Email: connect@fynocrat.com
Landline: +91 120 4458575

SEBI Office Details:

SEBI Bhavan BKC, Plot No.C4-A, 'G' Block Bandra-Kurla Complex,
Bandra (East), Mumbai - 400051, Maharashtra
Tel: +91-22-26449000 / 40459000
Fax : +91-22-26449019-22 / 40459019-22
E-mail : sebi@sebi.gov.in
Toll Free Investor Helpline: 1800 22 7575 | SEBI SCORES | SMARTODR

Disclaimer: “Registration granted by SEBI, membership of BASL, and certification from NISM in no way guarantee the performance of the intermediary or provide any assurance of returns to investors. Investments in the securities market are subject to market risks. Read all the related documents carefully before investing. The securities quoted on the website are for illustration only and are not recommendatory.”

Investment in securities market are subject to market risks. Read all the related documents carefully before investing.

Grievance Redressal Process